Toys “R” Us Times Square is opening its doors at 7 a.m. this morning, and will remain open through 10 p.m. on Christmas Eve, to provide New Yorkers and visitors with 183 uninterrupted hours for holiday shopping. Specialty services such as personal shopping and corporate sales; gift-wrapping; and shipping to local, national, and international locations are also available.
In the days leading up to Christmas, Toys “R” Us will offer extended shopping hours at stores nationwide. From December 20 through December 22, stores will remain open from 6 a.m. until 2 a.m., while beginning at 6 a.m. on December 23, and continuing through 9 p.m. on Christmas Eve, Toys “R” Us stores will be open around the clock.
At Toys “R” Us stores between now and December 20, deals are available on all Barbie dolls, Charmazing kits, Transformers Stomp & Chomp Grimlock, Teenage Mutant Ninja Turtles Blu-ray/DVD/Digital Combos or Blu-ray combo packs with ear buds and masks, Skylanders Trap Team Starter Packs, LeapTV systems, The Lego Movie DVD with Lego construction set, Imaginext toys, and select board games (while supplies last). [Read more...]
With one week until Christmas, Target Corp. will offer last-minute deals and free shipping on target.com, where orders placed through December 20 can still be delivered by Christmas. Meanwhile, on Christmas Eve, guests can place online orders for store pickup as late as 5 p.m. and have their items ready that day.
Over the next week, Target will offer deals on gifts including the Sony PlayStation 4; select video games and starter packs, including Call of Duty Advanced Warfare, Disney Infinity Marvel, and Skylanders Trap Team; select Disney Junior toys; and the New Bright Mud Slinger R/C Jeep.
Cartwheel, Target’s mobile savings app, is offering 50 percent off a different toy every day until December 24. From now until Christmas, Cartwheel is also featuring more than 150 offers, including discounts off Sony PlayStation 4 bundles.
Target stores are also offering extended hours through the holiday season, with the following days and times: December 16 to 20, 8 a.m. to 11 p.m. or 12 a.m.; December 21 to 22, 8 a.m. to 12 a.m.; December 23, 7 a.m. to 12 a.m.; December 24, 7 a.m. to 9 p.m. or 10 p.m.; December 26, 7 a.m. to 10 p.m., 11 p.m., or 12 a.m.; and December 31, 8 a.m. to 9 p.m.
Build-A-Bear Workshop Inc. has transformed its stores into Santa’s Workshops, is introducing eight reindeer, and will extend play beyond plush with the launch of an exclusive holiday app, Santa’s Merry Mission.
By visiting the company’s Team Santa site, children and guests can take a personality quiz to determine which of the eight reindeer is their favorite, and then follow steps to create their very own plush toy. Reindeer selections include Dasher, Dancer, Prancer, Vixen, Comet, Cupid, Donner, and Blitzen. A special medallion comes with each reindeer and unlocks fun features in the app, including a stable, outfits, games, and more.
Other features on the app include “Santa’s Merry Mission,” a new family Christmas story that tells the tale of how Santa partnered with Build-A-Bear Workshop this season; a sing-a-long to “Reindeer Bells” performed by Brandon Bassir, and more. The Santa’s Merry Mission app can also be downloaded for free on iTunes or Google Play.
Expectations are high for a strong omnichannel holiday season, so retailers are preparing their shipping operations to avoid delivery and service hiccups, according to Shop.org, a division of the National Retail Federation (NRF).
Shop.org’s eHoliday survey, conducted by Prosper Insights & Analytics, indicates that nearly eight in 10 retailers surveyed, or roughly 78.8 percent, will set their standard shipping deadlines for guaranteed Christmas delivery to expire at least a week before the big day. This compares to 73.7 percent last holiday season. In addition, approximately 21.2 percent will set their standard shipping deadlines to expire on December 19 or later, compared to 26.3 percent last year.
Of the 92.3 percent of retailers polled that plan to offer free standard shipping of some sort this holiday season, 69.1 percent said their guarantee for Christmas delivery will expire on or before December 19. Nearly three quarters of retailers polled last year, or 74.2 percent, had a deadline on the equivalent day; in this case, December 20. [Read more...]
FedEx plans to hire 50,000 seasonal workers, up from 40,000 last year, while UPS will add up to 95,000 people, up from 85,000. Last year, both companies scrambled to hire more seasonal employees than they had planned.
FedEx also expects to invest $1.2 billion in its ground-shipping network in its current fiscal year, with most of that going to increase capacity and automation. The company said that the improvements have sped up ground delivery by a day or more in more than two-thirds of the U.S. UPS has also invested to boost shipping capacity during the holidays.
Last December, the delivery giants were caught off-guard by bad weather and a surge in last-minute online shopping, leading to an estimated 2 million packages arriving late for the holidays.
About 1.3 million express packages handled by UPS and 618,000 carried by FedEx failed to get delivered on time last Christmas Eve, with UPS and FedEx at fault roughly 30 percent of the time, according to ShipMatrix Inc. In most cases, retailers promised guaranteed express delivery, but didn’t pay the delivery companies for that speedier service.
The retail federation’s online division, Shop.org, predicts that online sales in November and December will rise 8 to 11 percent over last year.
Toys “R” Us will hire 45,000 seasonal employees at its stores and distribution centers nationwide, more than doubling the company’s workforce as it prepares for the busy holiday shopping months ahead. These seasonal positions will include sales associates, stock crew and omnichannel fulfillment teams, as well as distribution center workers and department managers.
Interviewing for holiday positions at Toys “R” Us stores begins at the end of this month, and new hires start working in early October. Staffing continues to build throughout the holiday season right up to Christmas. Seasonal store employees typically work 16 to 20 hours per week with flexible schedules offered during the week, weeknights, or weekends. Employment opportunities are also available at the company’s distribution centers nationwide, which began hiring in July and will continue through November.
Job seekers can visit www.toysrusinc.com/careers/holiday to apply and learn more about working at Toys “R” Us during the holiday season.
Toys “R” Us unveiled its plans for the upcoming holiday season. The company will launch a new Rewards “R” Us program for its more than 18 million existing Rewards “R” Us members, and those who sign up in-store or online at toysrus.com/myrewards, who are now able to earn more rewards.
The complimentary Rewards “R” Us program enables members to earn one point per dollar spent at Toys “R” Us or Babies “R” Us locations; for every $125 spent, Rewards “R” Us members receive $5 in “R” Us Rewards. Rewards “R” Us members who are also “R” Us credit cardholders earn two points per dollar spent in-store or online at Toys “R” Us or Babies “R” Us—for a total of $10 for every $125 they spend. In addition, they can enjoy special financing and partake in 10 percent off Thursdays at any “R” Us location.
Toys “R” Us will also introduce online layaway, giving customers the ability to create layaway orders at toysrus.com and babiesrus.com, make subsequent payments either in-store or online, and pick up their order at a local store or have it delivered to their home. [Read more...]
On the December 21 episode of Saturday Night Live’s Weekend Update segment, Seth Meyers delivered the following:
“Toys ‘R’ Us announced this week that its stores will remain open for 87 straight hours leading up to Christmas. Not to be outdone, the Internet announced that it will be open all the time, always, forever.”
This was meant to be a joke to make us all laugh (and it was funny), but at the same time it needs to be taken seriously, as the Internet has certainly changed the way we conduct our lives. One key difference is that the time of day consumers can make purchases is no longer limited by “store hours.” With a simple click of the “enter” button, toys and other products can show up at our door—or go directly to the gift recipient—in as little as 48 hours, without having to leave the comfort of the couch or desk.
Therefore, no matter what part of the toy industry you participate in, you have to take this change seriously. We all have to continue to evaluate how to best reach and win over the end user 24 hours a day, 365 days a year—or as Seth Meyers put it, all the time, always, forever! I remember talking to many manufacturers, even within the last nine years since I became publisher here, who said that Internet sales were just a tiny fraction of their business and was of no concern. To quote Bob Dylan: “the times they are a-changin’,” and to survive and succeed, we all better be a-changin’ with them. [Read more...]
While I understand and respect that the holiday season has religious roots, toys, gifts, and giving have become a huge part of American tradition—and I don’t think this is such a bad thing. As frustrating as it can be to deal with 600 impossible twist ties and Hefty bags full of plastic packaging on Christmas morning, toys bring families together. After mom and dad (or in this case, Aunt Marissa!) get to see their elated kids (or super adorable nieces and nephew!) open exactly what they’ve wanted all year long, the first thing they want to do is start playing.
My niece Courtney can’t even get through unwrapping her mountain of presents before saying “Can I open this one?!” And that’s where the fun comes in: When Dad arrives wielding his trusty screwdriver and a Tupperware container full of batteries (and this super awesome plastic package ripper thingy that if you don’t have you need to go out and buy RIGHT now!), Mom stands by tossing wrapping paper into garbage bags (and putting everyone’s coffee mugs on coasters, thanks Mom!), and there I sit cross-legged on the floor, instruction booklet diligently in hand, reading glasses securely fastened. Even if Santa gets all of the Christmas glory, it’s the gift-givers who get the toy out of the package, insert the batteries, and help teach kids how to play. It’s the gift-givers who get to see the excitement on their kids’ faces, who get the big fat thank you hug, and who get to watch kids enjoy their Christmas prizes. It’s really just one giant bonding experience (with maybe a few “how do you turn the damn thing on?!” and “It’s like they don’t WANT you to open it!” comments thrown in between all of the sap-fest family time). [Read more...]