Mark Johnson was named Executive Vice President, U.S. Marketplace Operations, of Toys “R” Us effective immediately. He will report directly to Chairman and CEO Dave Brandon.
Johnson had been serving as interim EVP, Store Operations since May. Johnson joined the company in October 2014 as Regional Director for stores before being promoted to Vice President of Operations, Strategy and Execution in 2015, where he provided leadership across multiple store teams with a focus on driving sales and consistent operational execution in the marketplace.
In his new role, Johnson will be responsible for delivering shopping experiences for customers across the company’s Toys “R” Us and Babies “R” Us brick and mortar locations in the U.S. This includes managing people, process, and planning to ensure flawless execution for customers. Johnson will also serve as a member of the company’s Global Leadership Team, providing strategic direction and support for Store Operations.
Prior to joining the company, Mr. Johnson served as Regional Manager for Walmart Stores U.S., where he led process and customer service excellence. He was a Partner at McKinney Rogers Global Business Execution Consultancy, where he provided counsel to senior leaders at Walmart and other businesses undergoing transformation. Earlier in his career, Johnson served in the United States Marine Corps before retiring in 2007.